Today, nearly everyone is engaged in Social Media as it appeals to our 10 most basic desires. For your organisation this is not about engagement, but being engaging!

Enterprise Social Networks (ESN) offer organisations the opportunity to socialize and centralize their communications between people, applications and data. iGo2 leads the industry in humanizing collaboration inside a company.

These enterprise collaboration platforms unites your company’s people, data, and applications in real-time.

Companies today struggle with engaging employees and increasing productivity due to communication overload and knowledge silos. ESN’s software creates a flexible, simple, data-rich collaborative space where employees can find information from applications, systems, and people across the enterprise.

iGo2 defines the inputs and outcomes of ESNs as:

  Inputs   Outcomes
  • Communities
  • Content
  • Collaboration
  • Communication
  • Context
  • Continuity

 

  • Better and more scalable customer service
  • More innovative
  • Closer Internal & External relationships
  • Increased satisfaction
  • Higher productivity
  • Faster GTM strategies
  • New processes
  • Less email

 Your views on the ESN inputs and outputs?

@michae1green