Social Platforms
Social Platform Implementation and Integration: delivering, installing, supporting and integrating best of breed product solutions to support your move towards becoming a Social Business (Social Business Intelligence, Social CRM tools, Social Community Applications )
Social Platforms
iGo2 works with best of breed Social Business products, helping organisations take advantage of the power of social media and build connections to customers, employees and partners effectively.
Businesses have different cultures, different goals and are at different stages in integrating social media into their business mix. iGo2 offers product and tools assessments based on your business and strategy requirements, and then sells, supports, installs and integrates these tools with your existing applications into your organisation. iGo2 offer 24×7 support for a range of best of breed Social Platform tools.
iGo2 delivers innovative social media aware solutions to organisations and vertical markets to take advantage of the power of Social Media. Social Media has become an essential aspect of the overall mix of business and strategy tactics, regardless of products, function or service.
Platforms that iGo2 currently offers sales and support services for include:
Social Enterprise Platform for Community Management
Telligent Evolution is an innovative social community platform that allows organizations to create applications to help them listen to and engage internal and external audiences. Telligent is the Leader in Social Community Software. A social community is an online meeting place comprised of tools such as wikis, blogs and forums used to listen to, learn from and engage with customers, partners, prospects and employees.
Social Business Intelligence
MAP is Sysomos’ flagship product, offering customers the ability to analyze and understand social media conversations.
MAP delivers insight and intelligence about the major conversations, why they’re happening and who’s driving them. Customers can make unlimited queries on any topic to get real-time results, collaborate, and generate detailed reports for clients.
Social Media Monitoring and Measurement
Heartbeat is a cost-effective, real-time monitoring and measurement tool. Heartbeat provides constantly updated snapshots of social media conversations delivered using a variety of user-friendly and intuitive graphics.
Heartbeat organizes conversations, manages workflow, facilitates collaboration, and provides ways to engage with key influencers.
Social Sales
InsideView is a Sales 2.0 leader, bringing intelligence gained from social media and traditional editorial sources to the enterprise to increase sales productivity and velocity. The InsideView Smart Cloud™ is the first sales intelligence platform to allow plug-and-play addition and validation of content. The Smart Cloud continuously
aggregates and analyzes relevant executive and corporate data in real time from thousands of content sources to uncover new customer engagement opportunities. Our Sales 2.0 applications deliver this relevant intelligence natively within CRMs and mobile devices to maximize sales productivity and accelerate sales cycles – ultimately
driving higher volume sales, higher value sales and higher velocity sales.
